This happens because Outlook sometimes blocks unknown attachments to safeguard users’ data. The error 0x800CCC13 in Outlook appears when trying to send an email. The error message indicates a connection issue but it can also occur due to other reasons, like incompatible add-ins, virus or malware intrusion, or bad sectors on the drive.
Errors in Microsoft 365 files are Troubleshooting Outlook startup Issues repaired automatically. To start Outlook in safe mode, click on its icon holding the Ctrl key, or enter outlook.exe /safe in the Run dialog box. You'll see a message asking you to confirm that you really want to start Outlook in Safe mode, click Yes. If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile. I have found that when this happens its due to the Account in windows needing to be updated.
There are quite a few different causes for this, but one of the most common is a defective add-in. Here’s how to disable add-ins in Outlook even when it keeps crashing. If Outlook Desktop fails to connect, try these steps before escalating the issue to the ET&S Help Desk.
In short, even small things can make Outlook stop working. But the good part is, you can fix most of these problems with simple steps. If you have Outlook in your startup folder, remove the shortcut from the startup folder. It's a by-product of making more space on your PC, you delete things you don't think you need anymore.
Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one.
Fortunately, with the right Outlook troubleshooting strategies, many of the most common Outlook problems are quite straightforward to troubleshoot. Below, you will see some of the most common issues that users run into, and what the most efficient way to troubleshoot Outlook is. You can create a new Outlook Data File and drag the items in the Lost and Found folder into the new data file. After you've moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder. To create a new Outlook Data File, go to Create an Outlook Data File. In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder.
Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions. There is currently no option to revert to the prior behavior, but we would love to hear your feedback to help Troubleshooting Outlook startup Issues us with future designs.
A damaged or corrupted Outlook user profile is a common reason for "Outlook won’t open" errors. Creating a fresh profile can provide a clean slate for Outlook to start. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors.
Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another Troubleshooting Outlook startup Issues process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.
We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email. A vast community of Microsoft Office365 users that are working together to support the product and others. If you have Outlook in your startup folder, remove the shortcut from the startup folder. Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.
These often help resolve issues without the need to contact support. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android. If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation.
The app might refuse Troubleshooting Outlook startup Issues to launch or crash at the splash screen. Sometimes, antivirus real-time scanning can slow Outlook down. Configure your antivirus software to exclude Outlook files or processes from real-time scans to avoid interference. The good news is that Outlook has a built-in tool to scan for corrupted files. You can also make PST files a smaller size that won't corrupt as easily. The issue might be difficult to identify if you have multiple accounts and a long history with Office 365, Exchange, and Outlook.